Shipping Policy

Last Updated: July 2026

At Bravinox, we are committed to providing a smooth and reliable delivery experience for our customers. This Shipping Policy explains our shipping process, estimated delivery times, and related information.

1. Order Processing Time

Orders are typically processed within:

1–3 business days

after payment confirmation.

During peak seasons, holidays, or promotional periods, processing times may take slightly longer. We will make every effort to prepare and ship your order as quickly as possible.

You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods & Delivery Times

We offer reliable shipping options through trusted logistics partners.

Estimated delivery times:

United States

  • Standard Shipping: 7–15 business days

International Orders

  • Estimated Delivery: 10–25 business days

Delivery times may vary depending on the destination, customs procedures, weather conditions, and local carrier operations.

Please note that delivery estimates are not guaranteed arrival dates.

3. Shipping Costs

Shipping costs are calculated based on:

  • Destination address

  • Order weight

  • Shipping method selected

The final shipping cost will be displayed during checkout before payment confirmation.

From time to time, Bravinox may offer free shipping promotions or special shipping offers.

4. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email containing tracking information.

You can use the tracking number to monitor your package status through the carrier’s tracking system.

Please allow 24–72 hours for tracking information to become available after shipment.

5. Address Information

Customers are responsible for providing accurate shipping information at checkout.

Please carefully review your:

  • Full name

  • Shipping address

  • Apartment/unit number (if applicable)

  • Contact information

Bravinox is not responsible for delays or delivery issues caused by incorrect or incomplete address information.

6. Customs, Duties & Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations.

Any customs fees or import charges are the responsibility of the customer unless otherwise stated.

Customs clearance times may vary by destination country.

7. Delayed or Lost Packages

While we work with reliable shipping partners, unexpected delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Customs inspections

  • Carrier delays

  • Incorrect address information

  • Other transportation issues

If your package has not arrived within the expected delivery timeframe, please contact us and we will assist you in checking the shipment status.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Order number

  • Photos of the damaged package and product

  • Description of the issue

Our team will review the information and provide appropriate assistance.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Bravinox

Email:
contact@Bravinox.com

Bravinox
Premium Kitchen Cutlery Designed for Modern Cooking